• Translate medical and pharmaceutical abbreviations and symbols used in processing prescriptions in a community pharmacy setting.
• Utilize information technology;
• Demonstrate the procedures and workflow operations relating to processing prescriptions and preparing medications in a community pharmacy setting.
• Discuss the various roles and responsibilities of pharmacy technicians in community pharmacies
• Identify the advantages of e-prescribing

• Apply the skills necessary to process, prepare, label, and maintain records of prescriptions in a community pharmacy

• The Profession of Pharmacy
• Educational Requirements
• The Role of the Pharmacy
• Professional Organizations
• Codes of Ethics
• Job Opportunities 

• Communication Process
• Methods of Communication
• Types of Customers
• Barriers to Communication
• Professionalism
• Eliminating Barriers to Communication

• Medication Orders
• Parts of a Prescription
• Drug Labels 

• The Role of the Pharmacy Technician
• Prescription Processing
• Organization of the Retail Pharmacy
• The Professional Characteristics of Pharmacy Technicians 

• OSHA Standards
• Standards and Regulations Within the Pharmacy Profession
• Universal Precautions

     III. Administrative Skills

• Inventory Control
• Inventory Management
• Inventory Stock
• Duties of Pharmacy Technicians
• Ordering Process
• Medication Returns
• Purchasing Procedures
• Special Purchasing of Controlled Substances
•  

• Occurrence of Medication Errors
• Prescribing Errors
• Dispensing Errors
• Administration Errors
• The Patient’s Role in Medication Errors
• Avoiding Medication Errors
• Medication Error Reporting

• Patient Rights for Safety
• The Right Route and Technique
• Factors Affecting Medication Administration
• Protecting the Patient

• NO CELLPHONESare to be in sight during class lecture or labs, as students will be allowed to use their cell phones during break time. If there is an emergency or situation please notify your instructor BEFORE class and you may be allowed to step out of class otherwise Mrs. Donna Wolfe is available at (409) 984-6366 for emergency contact and will notify the instructor and student.
• All class and or homework assignments, quizzes, and exams, and attendance will be used in calculating your course grade.
• Late work will receive deducted points as follows:
• 24 Hours- 10 points
• 48 Hours –20 points
• 72 Hours –not accepted
• If an exam or quiz is missed, you will be allowed to makeup an exam with the proper documentation for absence and a different exam or quiz may be given with the zero being replaced with the exam or quiz grade.
• In class activities and participation will include assessments of videos, games, group presentations, EVERYONE is expected to stay engaged as this is 10% of your class grade.
• Complete the required readings, assignments, discussions as directed by the instructor
• Keep copies of ALL paperwork, including syllabus, handouts, and assignments.
• Participate actively by reviewing course material, interacting with classmates, and responding promptly in communication with your instructor via email or by appointment.
• No gradeswill be discussed over the phone, as you can make an appointment with your instructor. Student must maintain an average grade of 75 or better to pass.
• If you have a complaint about this course which you cannot resolve through discussion with the instructor, please contact Shirley MacNeill, Chair Allied Health Department phone: 409-984-6365
• The following materials are officially PROHIBTED in the classroom meetings for this course: food, drink, or tobacco. This policy agrees with the official college policy, breaks will be given.
• The instructor expects that students illustrate mature behavior with respect to being responsible for your own actions, being respectful of others. Failure to comply may result in removal from the classroom or the course.
• Students should use their LSCPA email account to send messages to instructor and leave an office voicemail.

• All students are expected to attend class DAILY. A no call, no show will result in a zero for class work/homework assignment, class participation, etc. for the day of absence and cannot be made up.
• A student who is absent from class more than 3 days within the semester may be dropped from the program by the Program Coordinator.

• Late arrivalto class is disruptive, the classroom door is closed at the time class starts, any student arriving at that time will be considered LATE andwill not be allowed to enter the classroom, the student then should wait until break time to enter. Material that has been taught willNOT be retaught as students should follow up with their group or partner for class work.
• Students who arrive after a quiz or exam starts, but before it ends, may take the quiz or exam without penalty but no additional time will be given.

• It is the student's responsibility to notify the instructor of any absence. If unable to reach the instructor in the office, please leave a voicemail AND emailusing the student's campus email. Absences must be followed up with the proper documentation for student records.